At Digital Office Solutions we believe the quality and performance of the Konica Minolta and KIP products we offer our customers and our responsiveness to their inquiries make a difference. Our staff is the best in the industry; highly trained and professional, they understand the value of our customer relationships. They create great partnerships by working with our customers and finding the best digital solution for their specific need.
Our Peace of Mind Guarantee
At Digital Office Solutions we are committed to providing guaranteed efficient customer service. We are responsive to the needs of you, our customers and work diligently to keep your equipment and systems up and running at all times. In the event we cannot make a repair on site in a timely manner we will provide a solution until such repair can be made. That is our peace of mind guarantee.
History
In May of 1962 M&M Industries was established selling and supporting printing press equipment. Clients included business and professional locations with high volume printing needs. After twenty-three years copy systems Inc. acquired M & M Industries. Copy Systems Inc. was established in June 1984 selling office related equipment such as the printing press, high-speed duplicators and analog copiers. CSI provided high quality service in the State of Delaware and Cecil County, Maryland. CSI had grown five times larger that its original starts with M & M Industries. On February 2, 2001, Digital Office Solutions, Inc. acquired Copy Systems, Inc.
Technical Training
At Digital Office Solutions our technicians are factory trained by the manufacturer on the latest technologies. In addition, our technician’s conduct routine in-house training on a regular basis. We maintain a stock of parts at all times to ensure our customers remain operational. Our technicians are top performers in the industry and adhere to our sense of pride and value in our customers.
Service Dispatch
At Digital Office Solutions our technicians are notified via smart phone of incoming service calls so there is no delay in responding to your service requests. Technicians are assigned coverage based on a geographic area so your technician is familiar with your company and the equipment you use.Service Plans
At Digital Office Solutions we offer a variety of service plans. We can offer a full maintenance program that will cover everything with the exception of paper, a time and materials plan, or we can work with you to create a plan that works best for your company and your budget. The CHOICE is yours.